Two Couples Run an Underperforming Hotel | The Hotel Inspector S4 Ep2

This was filmed in 2009
After it Karen Lloyd went to the papers saying Alex made it worse. She said she even got a letter from a woman in Wales telling her to wear a hairnet on her crotch.

I know right?

I was a hotel manager for 20 years. She and her lazy staff were an absolute "dizgrace"

I couldn’t help sniggering at their sulky faces when they found out they didn’t have a full refit for free. 😂

Was Alex pregnant?

Dave was holding them back. I can't find info on where they are now. Anyone?

The painting freshened it up. Was dark. Didn't see much on the rooms and guests.

Such long,ungrateful faces. Having success depends on intention and hard work. Oh and the paint turns the dull into bright and lovely.

"Any vegetarian?" "Chicken Lasagna". Oh dear 😂

I laughed at the bit where Alex suggests they just take the table cloths off to save money on laundering them! The expression on their faces was priceless! 😮 So much meat on the plates that people want a doggy-bag. Cut down on the meat bill, then. These four people are clueless. There are solutions to their problems staring them in the face! They shouldn't need Alex to tell them! I love her way of making the point, burning the 'money' in the fire! Genius!

I love Alex's energy and passion!

I will never understand why those out there, who have no experience in the hotel management, take on this business. There has to be someone with nous who can be a major force in the management and control of this enterprise.

The bookkeeper is not even using a computer. No wonder her task takes the whole day.

They're making half a million a year, but not making any profit? wth?

After watching it again, this is a ploy to get the restaurant made over. Alex cottoned on to the Obnoxious Four, who were clueless. I will add that the food looked appalling but improved after menu cut sown.

That one lady aged terribly, looks like a granny.

When I'm looking at hotels to stay at, alot of my deciding is based on the pictures of the rooms and bathrooms, and these rooms, especially the old fashioned bathrooms would turn me away for a more modern look, and a shower instead of a bath.

Alex delivers perspectives to everyone with such diplomacy.

Alex looks so adorable in this episode❤

I have to say something that could be all wrong, but I’ve been watching this show since I’m doing my dishes and I have to listen a lot and not look at the TV and it seems to me that these people called with an unhealthy ulterior motive, because they know what they think is wrong with their hotel and they got together and they made a plan to get her there and complain about business and they thought she was gonna do a whole new revamp! go ahead yell at me saying I’m rotten….. I’m ready. That’s just my personal feeling because I am a little psychic. I must admit.

This is basics they should have sacked
The chef. It's his job to cost the menu
And he should answer to why he isn't
Making profit targets.

normal business rule of thumb is 1st year usually a loss 2nd year you break even 3rd year make a profit if not something is going wrong i have to say i dont like the painted beams and banisters you cant please everyone i like the two couples and im glad they stuck it out well at least for awhile

SOMEONE CALL THE POLICE, THEY MADE COUNTERFEIT MONEY! Lol

First clue - never worked in hospitality industry.🤔🤷‍♀️🙄

Happy ending, heartwarming

I don't like that little bunch of picnic tables there on the concrete in the armpit of the building. The building shouldn't even have an armpit. Maybe if they enclosed it into a 3-season porch, so people could still sit out there and drink and eat, without fear of any scattered showers or weather interference. That is where I would have requested a remodel.

The restaurant? Get rid of the terrible looking cage that serves no purpose and open up the area.

In Australia you have to register with the Australian Securities & Investment Commission to prove you can run a business. Does the UK have a similar governing body?

This was 2008 . I believe the pub has new owners. It is now called The riverside Inn

Wow bell-bottoms have been popular in uk since the 70s

Super disrespectful they were thinking the person responsible for the bookkeeping and payroll for a hotel, restaurant and bar isn't working as hard as they do because her work is accomplished in an office upstairs where they cannot seeeeeee her working. Not very bright. I feel bad for her. Now all she needs is a computer.

I am American and the food sounds appalling

Old programme but still to be in this business, cut throat as it is, you must have some idea what you are doing. The riverside was not used at all, all those people with boats you could have to eat and stay there. Missed opportunities. I would also take control of ingredients for the chef. Discuss more with him and decide together.

Fishing party. They can wait.

Alex is an an expecting Mummy in this episode

So ignorant. Chicken for vegetarians. Moaning about the paint colour. No considering of the bottom line or person balancing the books.

Not too sure on the profit estimates at 40 percent.
Always must include other costs such as hydro, rent, garbage removal, insurance etc....
We could could only HOPE for such profit in the restaurant/ service industry.

Why don't restaurants use smaller plates then it looks like your getting a lot more food & less waste?

If you buy a business and have no experience you deserve to loose your investment

Horrible whiney people….

Thanks for trying, Alex.

theres a segment of blue collar laborers who have zero respect for computer jobs and dont consider it work because they dont understand it.

2024......does anyone know if they are still there please ? Daresay that they sold out to another property developer !!!

Two things I picked up on was QUIZ chalked on a board, and the dreaded most lazy of vegetables PEAS.
Why do places of hospitality always put peas on the plate?
Cheap and lazy from a tin.

I love that Alex is just casually pregnant in this season ❤️

Didn't like these "hotelliers" one bit. They wanted that restaurant makeover. There faces were a picture when they weren't going to get what they expected! Impossible to warm yo these people. They case seemed quite fake, manufactured.

Too many chiefs and not enough Indians. Too many cooks spoil the stew. Who is the boss there?

“We keep telling you that you shouldn’t feel like that”. Yeah, that’s how feelings work 🙄

SPOILER ALERT


The Lenchford Inn closed in March of 2023 for renovations, was taken over by Stonegate Pub Partners, and reopened in August of 2023. It looks like it’s now called The Riverside Inn in Shrawley.

They had money, made obviously no business plan and just invested most of their money in a place they had and have no clue how to work on? Hilarious!

Function Room: perfect for the Red Wedding…