In this episode of the Profitable Salon Owner Podcast, host Kayla Swanson sits down with Kristie Leslie, a salon owner who has mastered the art of retail sales, achieving an incredible 100% retail-to-service ratio in her salon. Kristie shares her journey, from her early days in sales to launching the “Business of Retail” program, which helps salon owners across the industry boost their retail sales. Discover how a shift in mindset, personalized client experiences, and strategic brand partnerships can transform your salon's profitability. If you're ready to increase your salon’s retail sales and learn how to integrate retail into every aspect of your service, this episode is a must-watch!
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