A Customer Council, case study Neuhaus.

Sometimes great customer experience ideas get stuck in an organization. Setting up a customer council can be a great help to remove some roadblocks during implementation. Hope you will like this case study of Neuhaus in this part of the video.

If you want to learn more about me, check out www.stevenvanbelleghem.com I’m a keynote speaker, author and entrepreneur in the field of customer experience

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