Cancelling Cable - SNL

I spent 42 minutes of my life cancelling my cable subscription 😡😤. I'm glad I can laugh at this now 😄

❤❤❤

Spectrum sucks

Having worked there most of this is fairly accurate

😂

They did this to my wife. Insulated her. Tried to add on a $75 fee.

That all changed when I walked in the front door of my local branch.

Me as a Call Center Agent. 😂🤣😅

"I don't know sir, that's why I asked!" LOL, I know her

That's why you go directly into the store and be loud why you want to cancel and drop the F bomb many times. They'll be happy to cancel you.

This is so relevant if you want to cut a line! 😅😂😅

I once worked at a call center for an unnamed company that provided internet. People would call up angry about their services not working properly, but while they were angry, the company which will go unnamed, encouraged us to try to sell them more stuff. People working at call centers are under a ridiculous amount of pressure and pressured to try to sell people crap they don't even need. It's ridiculous and it was surprisingly one of the most stressful jobs I have ever had.

very accurate alot of companies act in unethical bait and switch tactics which is also illegal

Este ator que logo aprece na contra cena do cliente da operadora, é de um talento impressionante!!!!!! os gestos, as expressões faciais , o tom de voz, .... incrível!!!!!!!

It is so racist that they have a latino impersonator as the cable guy. I thought SNL was about inclusivity not racist homophobic xenophobia like they support Tonald Blumf REEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE breathes in REEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

That´´S TRUE !!!!!!!!!🤣🤣🤣🤣🤣

I have spectrum visit me in person once a week to ask me if I want more spectrum. I already have stupid spectrum which I don’t even use lol I tell them that and then they look at their clipboard for a second and ask if I wanna add a land line no joke!! 😆😆🤣🤣

It was supposed to be funny but I just felt the pain of how realistic it is lol

That was awesome

The only false part of this sketch is that the wait times are way too short. But I understand that for a TV sketch's narrative flow, 40 minutes between disappointing conversations with "customer service specialists" would simply not work.

I’ve never had a more accurate experience with spectrum. That company is the worst.

If you have Xfinity cable,this is a documentary

Comcast is exactly like this.

This happened to me just recently with Comcast! so frustrating!

That’s why I call them “Rectum”

😂😅 hilariius skit i can relate too about cancelling cable it was so frustrating!

This is so true

Reality is much worse.

😂

this is one of the best skits to this date 😂😂😂

Try unplugging your router, and spitting in it

😈🏆🏆🏆PERFECTLY⚠️HYSTERICAL🏆🏆🏆😈

This is how all customer service call centres with since the pandemic in my experience...I have been in his shoes too many times lately..

I miss good SNL. RIP

🤣🤣🤣

South park and this skit take the cake for digs at the cable companies

Sports, Comedy, News Stories, Food etc... fast lol. Approved

This is what reading Kafka feels like

THERE IS NOTHING I CANNOT DO !!!

Way to go SNL for nailing it on your satire of Cable TV service representatives! I hate how they waste our time trying to get us to come back and re-subscribe instead of canceling! This goes for the other internet and telephone services as well. The foreign reps with their annoying thick accents are doubly irritating only because they are hard to understand! But to be fair, Netflix has been good to me and not as bothersome. They do have some great shows and movies and good customer service. I am going to regret leaving Netflix when I finish watching Cobra Kai Season 6!

They NAILED IT!!! Ask me how many nervous breakdowns I’ve had while having to deal with Spectrum on the phone…..I’M MELTTTINGG!!! 🤯🤯🤯

Love how it is impossible to break up with them

too close to the truth. I would get cable on occasion, if they allowed me to cancel, but since they do not, I'm never going back.

Currently work as a retention agent for a similar company and my god does this ring true.

Does saying you're "triggered" ever actually help?

This is almost too real to be funny. Almost.

Revenue Canada holds the record of 'most torturous hold music' : a short loop of classical music, via AM radio with spotty reception (ON the recording, chosen for hold music....like, they actually said 👍 that cut sounds amazing. Print. 🤤)and wild swings in volume.

It says so much. Then it says it again and again, hours of enjoyment for utterly nobody.

This movie is pretty scary

If you have a pre-paid phone, say goodbye to all your minutes ugh

The easiest way to cancel your service is to not pay for it.

The closest depiction to current customer service I've seen.