This is a corporate Pan Am training video made for passenger service personnel around the topic of "shop talk" and customer perception of professionalism, circa 1989. It was filmed inside Miami International Airport and the aircraft mockup training classroom at the Pan Am flight Academy.
Special thanks to Linda Reynolds for saving a collection of safety and training VHS tapes after the airline closed on December 4, 1991.
Like this video? Like and subscribe to our YouTube Channel!
Visit Us for More Pan Am History:
https://www.thepanammuseum.org
Donate to the Museum and Become a Member:
https://www.thepanammuseum.org/support-us/#donation
Visit The Hangar, Our Online Store for Pan Am Gear:
https://shop.thepanammuseum.org
The Pan Am Podcast!
Listen on Apple Podcasts, Spotify, Google Podcasts, and more:
https://podcast.thepanammuseum.org
Experience the legacy of the world’s most iconic airline, Pan American World Airways! The Pan Am Podcast brings Pan Am’s 64-year history to life through engaging storytelling and insightful interviews from Pan Am employees, passengers, historians, authors, fashionistas, and aviation enthusiasts!
Follow Us On:
Facebook: @PAAmuseum
Instagram: @pan.am.museum
Twitter: @PanAmMuseum
TikTok: @PanAmMuseum
The Pan Am Museum Foundation is a non-profit 501(c)3 organization.