The 7 Cs of communication is a framework that ensures effective and efficient communication. The seven principles are:
Clarity: Ensure your message is clear and easily understood. Avoid ambiguity and be straightforward in your communication.
Conciseness: Keep your message brief and to the point. Eliminate unnecessary words and focus on the main idea.
Concreteness: Use specific facts and figures, and avoid vague or general statements. This helps to build trust and provide clear understanding.
Correctness: Ensure your communication is free from errors and is grammatically correct. This enhances credibility and professionalism.
Coherence: Organise your message logically and ensure all points are connected and relevant. This makes your communication easy to follow.
Completeness: Provide all necessary information and answer all questions. This ensures the receiver has everything they need to understand and respond appropriately.
Courtesy: Be polite, respectful, and considerate of your audience. This fosters positive relationships and a respectful communication environment.
By following the 7 Cs, you can improve the effectiveness of your communication, making it more clear, concise, and impactful.