Family Claims They Were Kicked Off Delta Flight Over Child’s Seat | NBC Nightly News

People's ignorance is just mind blowing. The flight was not overbooked. This man bought a ticket for his eldest son, who decided to travel home on an earlier flight. This means that the passenger did not show up on the flight for which the ticket was purchased. When there is a "no show" the seat becomes available for a standby passenger, someone who purchased a last minute ticket but does not have a guaranteed seat. This situation is part of the terms and conditions, which passengers agree to when purchasing a ticket. It was the passenger who decided to travel on a different flight. The airline cannot be held responsible for the decisions made by its passengers. Remember that when you buy a plane ticket, you are signing a contract with the airline, and that contract is the only thing that is valid in court. If the situation is taken to court, the airline wins the case, as there is a contract signed by both parties.

Oh, you gotta love today’s employees.”

What

his wife is hot, no wonder he has two kids, he will probably have more

Its not a good look for the airline but has anyone noticed all the negative airline stories these days. The Boeing missing screws , etc. Anyone would think we were being pesuaded not to fly.😂 Net Zero anyone!

Welp I'm never flying Delta again disgusting how they treat paying customers like low live criminals

So Delta staff is lying to the face of it it´s costumers, I remember when I was 22 traveling alone a similar incident with Delta they had over booked and they tried to kick out a family with 3 children because it was some kind of VIP person boarding last, I am not an American so I was there as tourist from Sweden and the flight attendant were so agitated that she would not listen because I tried after 20 min of fighting with the family that the VIP person could have my seat It was only when the captain came in to the picture and he heard me say that over and over again that the issue finally resolved itself. But the best part was that this family later on became very good friends and they have now visited me here in Europe as for my flight I just took the next one available but who is so important that they will force a dad or mother from their 3 small children it is disgusting and why did not the staff start to ask if anyone else would freely give up their seat, I would have done so easily even from from the start.

Flying is a glorified overcrowded city bus in the air. The planes are overused and under maintenanced to maximize profit which allows for risk of horrific crashes. The only legit way to fly is privately but only super rich can afford that. I've flown several times and it's always a pain in the rear..not flying again until I can afford my own jet

Lol

The flight attendant was totally out of line with her threatening comments. If this is the quality of training Delta gives its employees, I'll be looking to fly with other airlines.

This was just a trial balloon before commie covid

Just when I thought delta airlines was the best now I’m disappointed with them. This is why I don’t fly anymore. They treat people like trash and they are not the only airline doing it. Stay home or drive to a place for vacation you will be much happier

You can’t change the person traveling on a ticket. That was the first problem.

Time to fire both employees to be fire for opening their mouth with lies and to boycott Delta airlines

Will not fly Delta

Flight attendant seems to be some fascist country

Absolutely Sad .law is law but situation has to be evaluated in practical and realistic situation too.Gentleman baught the seat so it is his seat .Vacant or no vacant

Unnecessary forced error

delta just paid off their 500k mortgage

Delta customer service is worst

Lol. Bring up the website and show me. I'm not moving. Not going to be arrested because it's not true. I want to see the whole video I like to believe they fought harder than the clips..

Defund the major airlines

Whoa, whoa, whoa........so was that cocky, rude, ill informed flight attendant fired?

Daily proof why I’ll never fly again

Lots of psychopaths like these vile crew lady

I'd really like to know what non training they give the flight attendants and what repercussions there were for all the staff involved in this.

Funny thing: They MADE US PUT THE KID IN THE SEAT during a flight in September. Stating “You cannot hold the child (who was turning two a few days later).” She was not wanting to be seated and cried the whole take-off. Interesting.

DELTA SUCKS

The cop threatened the man, not the flight attendant, then the supervisor had incorrect information. DEI at work...

I would of said My family and I are illegal, Problem solved!

heres a solution, STOP OVERBOOKING THE FLIGHTS AIRLINES!!!!!!

I rarely say someone should be fired over a mistake buuuuuut, making up a policy that doesn’t exist was a calculated decision. That woman should be fired for lying about the policy.

DELTA ARE A BUNCH OF BULLIES THEN THEIR NO TOLERANCE POLICY MEANS IF U SAY A WORD, U R THROUGH!!

You just need to regulate these things. The state must strictly regulate activities in such areas and only then will there be order. Capitalism is unable to fix such things, since capitalism always leads to the dominance of a select few.

SUE EM... THEN WHEN YOU OWN THE AIRLINE YOU CAN SIT/FLY WHENEVER,WHEREVER

Me and my family are never going to fly Delta anywhere again. People please don’t fly Delta again!

I'm always amazed when an employee has no clue how to do their job that they are specifically trained for.

The attendant must live in California. That’s how they sound before they take your freedom. It sounds good with no content, just babble. Then it turns into hysteria!
A person dose not have to sit in one seat.
When your too fat they make you purchase 2 seats.
Delta is going woke!!!

Airline flights are the new Greyhound!

Airline stewards & stewardess (I'm not calling this knuckleheads Flight Attendants!) are dumb as dirt! And Delta's are the dumbest!

Boycott Delta !

Was the FA fired?

Sounds like a lawsuit!!

I hope they sue them and they win these people are absolutely ridiculous 😢

Why is someone on a standby list more important than that child...a paying customer?

Dad should have stood up to them and make them man-handle him off the plane.

the Sheers had 4 passengers but only 3 paid seat but wanted to use the 4th paid seat which their teen son didn't show for the flight for. unbeknownst to the Sheers, that seat with the teen son's name cannot be transferred to the 1 year old and is turned back to delta to sell to last minute passengers even if the dad paid money for the seat. teen son doesn't show then the seat is given up. also 1 year olds cannot sit upright nor can you lay them down on a seat by themselves. the 1 year old flew to Maui as a lap baby so why would anything change on the return flight. all around misunderstanding and bad explanation by delta crew as well but the airline was not in the wrong. delta settle out of courtesy and avoiding bad press.

Those flight attendants need to be fired and the family should sue Delta.

NBC: posting edited portions online.
me: sus on the passengers part.