Proactive Customer Support

Proactive Customer Support

Fullview

1 год назад

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Customer support reactive by nature, but the best companies out there have all implemented proactive ways to solve issues.

Even before they land on your ticket queue.

In this video we are sharing insights on how you can turn customer support into a proactive effort, how that impacts the customer experience (and retention rates), and a lot more.

PS: remember that for every customer contacting support, many more are experiencing the same issue but do not reach out. That's why proactive support is SO important!

Take a look at the handy guide below:
https://resources.fullview.io/hubfs/Proactive%20Support%20Webinar.pdf
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