Whirlpool Front Load Washer: Error Codes, and Troubleshooting Mode & Diagnostics

Same here!!! i was freaking out Thank you so much Ben!!!!

How do you reset the dryer version?

I have the exact same washer. It’s currently flashing F6 E2. The door is open unit is plugged in but no buttons work. Has anyone had this problem before or know how to clear this? Thank you

I have this exact washer. My dryer started making a squeaking sound and we called in our warranty. They sent out a repairman who not only did NOT fix the squeaking but messed around with the control panel when he did not have to. Now my dryer has to run two times for 1 load to get dryer and during the run both the "more time" and "less time" buttons are lit up. I definitely don't want to call them out again but I would like my dryer fixed. Thank you I will watch this video in completion more than once for sure

Very helpful video. Thank you. I have s question, I have the same style and model washer, but my issue is that when I start my wash cycle the sensing light is not on, and it would not spin, there's a growling sound and no water comes out either. In test mode it only spins counterclockwise.

Hi Ben, when on Human Machine Interface Test my black buttons do not respond to press but the white buttons respond. Ive also cleared the error codes but when trying to get out of the diagnostic mode I would have to turn it off from the circuit breaker due to the plug being inaccessible.
Im not able to run a manual test either because the Start button does not respond.
Could it be the black panel itself thats faulty? Any suggestion would be greatly appreciated!

Ben, I have a Whirlpool dryer code showing E1 F6. Any suggestion before I have call a handy man or a repairman? Thanks in advance.

Hello Ben, Thank you for this video. Did you made a video for the dryer error codes for this particular model? Please let me know, thank you in advance.

THANK YOU! Saved me another service call! The service tech was just here a few weeks ago and basically did the same thing for $155. This time I did it myself!

Why would I only see a LF code on the 'clean washer' cycle ?

I followed the steps exactly, but unfortunately it’s still not working. This is a brand new machine, I had it for only two weeks. I’m about to go back to Spencers and return it😭

Could really use a video for the matching dryer

My 4 year old Whirlpool washer stopped working literally two days ago. The power is on but the start button doesn't work. It's a laundry machine and you use it every once in a week at least. I tried to figure out why and how this happened, so I opened the top panel, of course not much but only seeing the green light blinking on the control board which is useless. I contacted the Whirlpool CS, and wasted my time for nothing since all they said was to contact the local technician which will take days to come. I decided to just buy a new one from LG since my mom had one single model since 1997 when my parents built a new house as a gift, still running (recently motor failed and my dad got a refurbished one and replaced it).

But then I found this video. This is great, I mean how to diagnosis is the matter I needed to know but Whirlpool CS didn't tell me for "customer's safety issue and any possible damage to the appliance" - I already said if it doesn't work, then I will just disassemble the entire machine and get rid off it, I don't know what more damage can be happened.

Now I have another way to "try". You are awesome, Ben. Thank you so much, Whirlpool really should appreciate and reward your work, especially the way you prolong the life span of the products more than the manufacturer.

Thanks Ben, you're a lifesaver. Saved me a service call and possibly having to buy another washer. I have a slightly different model WFW6620HC0 in question and the front control panel went out suddenly. Tried all possible reset procedures found online...non worked. Came across this video and tried entering the Diagnostic Mode as described with the three buttons (black and white) but non worked so I tried the last three (white) buttons "Extra Rinse" "Pre Soaked" and "Load & Go" in the same sequence as Ben described and VOILA! Used the third button to cycle thru the error codes and cleared them. Tried exiting the Diagnostic Mode by pressing the Power button but that didn't work so I just unplug the cord and plug it back in a few mins later and everything worked like a charm. Subscribed and ten thumbs up for Ben!

Ben, Thank You for making this video, one of my washers was throwing an F6E3 error code after swapping out the filler modules unplugging wasn't resetting/clearing codes; Followed your demo to reset/cleared the codes like you showed, then power cycled her and now she running as good as new again. THANK YOU SIR!

So I just have an unbalanced load error code but now my black buttons don't work any longer. What on earth could it be?

We have the washer from 3 years ago but it black

Hello, I have a Front load whirlpool gold washer model # WFW6620HW2 and this did not work. It won't power on at all..can you please help because its only 5 years old!

How do I turn off add garment? 😴

Dude…. You saved the day with this video. Thank you for you creating this content

Anyone know how do I start it and get clothes actually washed. It turns on and makes noise but no washing is actually taking place

Thank you

Thank you

My washer turns on, all the lights on the buttons work but dont respond when i press them, only on and off. the start button isnt working so i cant run any tests. i accidentally deleted my error codes and they dont come back up when i enter diagnostic mode. what can i do?

I too want to thank you for this video. Whirlpool customer service is anything but interested in servicing the customer. All they want to do is schedule a service visit. I do have one question for you if I may - I have this exact same model. It retains any wash mode modifiers indefinitely. The manual indicates that unplugging the washer for 30 seconds should reset it to defaults, but IT DOES NOT. I have literally left it unplugged for hours and it still retains the modified wash modes. Does the service manual offer a factory reset key press sequence? If so, I'd be forever in your debt as my modes are frequently out of source and getting back to defaults with the manual matrix is tedious. Thanks!!

Hello Ben!

I cannot start any test mode (from 1 to 12), whenever I press start, the padlock red icon pops up.
Any idea? I think the circuit of the door lock fryes, and the washing machine thinks is still open.

Helped me out alot thank you

Extremely Helpful. Thank you for the video.

I was able to get it into diagnostic mode but none of the buttons (1-3) do anything or respond.

I tried all suggested for loc and could not get the machine to turn on at all. Even after unplugging then trying the sequence of buttons again

Hi, I am having issues with multiple errors. 🔒 Sign not going, doesn't matter whatever you try. It's not 🗝️ it's 🔒 sign. Can't run any test because Evrytime we play. There is same 🔒 sign blinks.

Hi my machine keeps showing “PF” can you help with that?

Although I don’t have the same washer I was able to execute this perfectly, thanks !

Now my machine doesn’t make any noise when I push any buttons

Mine was saying LOC with the red key. Pressing the 3 buttons, black or white, in a row did not work. But I press the extra rinse button and held for 3 seconds for the control lock and it unlocked the controls. Voila it's working

I have an Amana front load cloth washer model number NFW5800HWG using it for the first time. I am doing towels and I do not know how much it can wash safely in one setting. What do you recommend?

Thanks you! Great information! In my case I just had to unplug my machine, but I love being able to read the error codes now.

Have this exact washer. Went to do a load and had nothing on the panel. Found this video, followed your instructions, and am currently sitting by it watching it work! Thank you so much!
Thankful Nana

Didn't work pushed 3x 3 buttons less than 8 seconds

What is F20

Excelente su explicación muchas gracias que Dios le siga bendiciendo para que continúe compartiendo sabiduría con sus prójimos gracias muy bueno el video

Hello
Wonder if you could help I have that exact same washer and it have an error message PF and it don’t work

How do I remove Loc error code from my washer? Thank you

To release the 🔑 LOC (Control Lock) msg, hold the Extra Rinse key for 3 sec.

Thank you, very helpful information.

Do not put too much detergent in this washer it will mess it up bad! Errors all over the place

You should let them know that the same applies to Amana, they are identical

You are awesome!
I was about ó return it t the store

Mines says Loc idk what to do