How listening is a core principle for strategy (Trailer)

We chat with Andrew Thorp, Head of Strategy & Planning at Beyond Blue.

Andrew shares with us some of his biggest insights and learnings of how to really listen and understand the lived experiences of the people we serve. And how fundamental this is in developing real-world insights and strategy that have a significant impact.

Check out the full conversation here:
https://www.youtube.com/watch?v=LAgFqoY1VnU&t=4s

OR listen to the podcast version!
Spotify: https://open.spotify.com/episode/1VvmWq29307V0LzhtE4mQg?si=9467bd80f5494850

Apple Podcasts: https://podcasts.apple.com/au/podcast/how-listening-is-core-principle-for-strategy-andrew/id1567127816?i=1000528951533

Тэги:

#strategy #mental_health #leadership #human_centred_design #customer_conversation #listening #customer_engagement #design_thinking #business_strategy #empathy

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