Latam Airlines 787 Dreamliner Business Class Santiago to Lima

The wide bodied is only offered flying in our out of Santiago. I have flown this route for over 25 years. I personally enjoyed the 767 1-2-1 configuration on the same route. I enjoyed your video, we hope to see you in Chile soon!

Actually Latam is the WORST South America airline

It isn’t a Jeb video without a corny dad joke

I still love these seats instead of the newer ones to come, when I travel to Tucson on "the Chilean flagship".... Fancied your video quite a lot...cheers

Thanks for the review, Jeb! I am doing the exact same route as you, originally booked on LA650, same flight as you but the flight got changed to an earlier timing, fortunately the aircraft operating on my flight is a 787-8. Looking forward to flying on this airline soon!

My name is Lissette Villalobos. I am contacting you to make a formal complaint about a terrible experience and a poor service that I had with your company at the Airport of Recife (Brazil). My trip was March 2nd, 2023:

Recife - Rio de Janeiro
Rio de Janeiro - São Paulo
São Paulo - Frankfurt

I arrive at the Guararapes airport (Recife) 3 hours before departure, and more than 2 hours in advance at the gate. The flight (LA 3763) at 12:30 P.M. was delayed, in a departure from the Recife airport. It is important to mention that this airport is under expansion (construction) which was overcrowded and made chaotic queues, generating a lot of confusion. I was all the time in front of Gate 7, nevertheless, it was announced that the flight was delayed 20 minutes. A few minutes later, I heard my name, then I proceeded to the counter, my ticket was checked but as soon as I got to the aircraft, the door was closing right into my face.

This was the beginning of my nightmare. My final destination was Dublin, and my flight to Europe departed only at 11 P.M. Nonetheless, even trying to solve this terrible situation, I spoke with 3 different assistant agents, and they said that this situation would be easily solved. But the final decision was from Supervisor Seline that was uncompromising. Since my flight from Sao Paulo departured only at 11 P.M., on this same day I had the chance to fly over Guarulhos airport (São Paulo) twice from Recife. I even offered to pay for this separated flight in order to not miss the flight to Europe but no negotiation was open from the supervisor. I spent 5 hours trying to deal with this situation, and another supervisor even said that I could get into the next flight to Sao Paulo without cost but as soon as she knew that Seline said no, then she stepped back and told me that she could not trespass Seline’s decision. I had to show up at work two days from this event, therefore I had to travel anyway on this same day, resulting that I had to buy a new ticket, but this time I did with TAP airline.

It was extremely frustrating knowing that the situation could have been solved but the unprofessional attitude adopted by the supervisor (Seline) compromised the image of the company. Multiple LATAM employees mentioned that it was easily solved but none of them had the guts to overcome Seline’s decision.

I would kindly request a compensation from Latam company since a had an extra cost of EUR 1,249

Please let me know if any other information is required in order to proceed with this investigation.


Kind Regards,
Lissette Villalobos

Excellent trip! ✈️

Latam safety video is probably the best and most entertaining in the air

unfortunately when i was in that airport i had to run to my gate

when did latam get so many boeings? I remember flying mostly on airbus (I know nothing about planes though, but that's what it said on the booklet) when I was younger, 10-15 years ago

APRIL 13 2022

You may not want to put up the divider ,if your wife is sitting next to you.🤣🤣🤣

Gracias a chile peru puede viajar amo mucho mi chile 🇨🇱❤️

LATAM is far from being the best in South America! They are just big and thats it.

Good

Nice one

You are too generous with your stars!

Lovely

🔥🔥🔥🔥

Niiice, 787 or a330?

Lovely

Amazing

I fly fairly frequently from POA to São Paulo and have used Latam a lot but it’s quite a straightforward product nothing special and no special Business Class cabin bust a few rows of better spaced seats. When practical timing wise I prefer Azul.

Juan Vandels coffee is the best

Still looks better than Delta so called first class.

Did anyone notice that old first generation 737 while the plane was taxiing?
I see it every time when I taxi there.
So nostalgic.

Please review Avianca Business Class?

Fun Fact: Juan Valdez Coffee is served on Spirit Airlines

What if you don't have a vaccine card? Does that prevent someone from travelling in Chile/Peru?

Us embassy ill give ya that one :)

Nice flight report. I like the desert in Chile.

Sorry to say but Latam is just a disgrace.

can you try ANA or All Nippon Airways from ohare to narita tokyo which is 13 hours long

How do you use your phones? is it roaming?

You were in Chile and you did'nt go to Easter Island ?

Okay, the McDonald's joke genuinely made me laugh.

I got sick in Peru 5 weeks ago, needed to change and use my return ticket to the States for me and my wife, showed them the medical certificate from the Dr. That was taking care of me stating “ needs to go back home soonest “ LATAM PERU did not give a … about my request instead make me way 3 days to accommodate me and my wife but that’s not all I had to paid 1400 dollars for my retuning tickets even though I had my tickets for the 16 of June to come home. This was on May the 20th. As soon as got out of LAX I was taken to the hospital where I stayed for 9 days. I’m working on a complaint with INDECOPI and I really hope they’ll do something. Remember this is LATAM PERU. Thanks for reading.

Jeb, do you travel for the trip, or for the flight?

I am taking this 2-2-2 configuration 787 from SYD to GRU later this year. I gather this is the most obsolete business class product out there. A 12-hour flight on those seats seem to me to be a nightmare.

What if you revisited Amtrak’s empire builder? They are starting to buy new diesel locomotives and are testing them on the empire builder.

Try Air Canada and WestJet in Canada Please

Hello everyone, apologies to bother but I’m headed to a flight tomorrow and I had a question since it’s all kind of new to me. If I wanted to bring my Nintendo Switch on the flight and in the plane, what would be the procedure? Any tips or info? I want to be able to have the Switch during the flight and not worry of it being lost in the cargo

I am just curious but do you know when you are going to post the rocky mountaineer video?

That looks like a really nice lounge, and that early I get the need for a hot drink. Tea, but still.
On the plane I really appreciate the rack for LPs just in front of the console between your seats.
In flight gramophone player, anyone?
Anyone that offers me wine with breakfast is a friend for life! I think they served breakfast as that's traditionally later than we have it in the Northern Hemisphere!. Which is why I have so few friends, I guess.