eBay just SCREWED me over as a seller!

I'm feeling so let down by eBay today. I try to stay positive and have good faith that eBay is doing the right thing by it's sellers but I just feel totally screwed over today. Do you think what eBay did here is okay?

Ebay sucks. i will never use them again they rip you off and most of the buyers want the goods for nothing and ask the most idiotic questions as well. i just wish they had decent competion amazon is amazing for customer service but you cant sell laptops etc .

I totally understand your frustration, Ebay is doing a terrible job

This happens more than we know.

Disgusting.
Deplorable.
Annoying.
Corrupt.
Criminal.
Deceitful.
All these come to mind.
eBay Now FAILS to promote sellers listings.
I search a word, "Makita". I only get 160 results. Within my search parameters, there are more than 3,748 items.

Why are you withholding all but a miniscule percent?

I get this with every search now, I am unable to find available items I may want to purchase because they are never offered to me.

How can I trust eBay any more?

I reserve this question for greater public discussion and publication, along with any reply you (eBay) care to provide.

Goodness, thats not you overreacting here at all. We can see you went beyond and way up the hill to sort that out. Thats such a grand effort on your part. Unbelievable!

not right ebay is a platform and not the seller

As a seller myself, Ebay does suck!

If the worst thing you can vent about with eBay is a neutral feedback from a buyer and eBay refusing to reverse it, I'd say you're living a charmed life for sure. LOL. You're doing just fine. Wait until they advise you to do a thing then suspend your account because you did it. Or, commandeer your funds for 22 days, providing zero reason why.

eBay Only cares about buyers not sellers period.

Unethical by eBay

Mel, I'm angry for you! WOW! I don't even know what to say. You got screwed. I hope they send you a survey for your experience so you can give EBAY feedback (as they usually do when you contact EBAY) but after what happened, I doubt they will. In addition, you may have lost a "future sale" from this customer because of EBAY. NOT NICE!

I've had much worse. Buyer claimed not as explained on length of bracelet. In my pictures it clearly is 9" by multiple pictures. The pictures the buyer sent back the bracelet wasn't stretched out and they manipulated the pictures. Ebay froze my account until I PAID the buyer back needless ro say not only did I not get the bracelet back ebay paid her from my frozen funds and blocked me from communicating with buyer.

Thanks for your video. I just signed up for a seller account with good intention to make a go of it. I’m retired looking for something extra but now I’m having second thoughts about it if they do this sort of thing.

Ebay treat sellers like garbage.

Shout me out my names Irich Koch

I'm an ebay seller with 2 accounts. I also shop on eBay quite frequently. I bought a book a few weeks ago and left + feedback a few days after the item arrived. I got 3 seperate messages regarding leaving feedback for said book AFTER I had already left feedback! The last message I receieved I clicked the link just to make absolutely sure I had left feedback. Sure enough, I had, so the link just brought me to my homepage. The messages stopped afterward but seriously eBay? Calm down with the feedback harassment.

Let them keep book and then block them if possible

This has totally happened to me I got a negative it was another seller trying to bully me out of category. EBay refuses to take it off said I must wait for buyer ! Buyer hasn’t responded so ihave to put up with the effect ot may have on my sales ! A great big joke! I though we were making them money ! I havt left reply yet ! Have chatted three times I refunded straight away ! It’s totally frustrating ! Yes sounds like I need to appeal ! I havnt had a message from my buyer either !you got lucky I will keep trying ! Thanks for sharing !

I sold a coin, the buyer sent a message saying item not received, I uploaded a video of me putting it in the post box and I uploaded it on You Tube for them to see, I didn't hear from them again. They can go and scam someone else, not this little Black Duck.

there's gotta be better platforms out there. ebay is trash, and has been for a long long while now.

Took me 3weeks with same experience. My buyer left 3 positive revisions!!!!!!!

I totally agree with you and I would be pissed too. Blocking you from a buyer…..what are they thinking?? Keep us posted. I just came across your channel.

I checked your ebay shop and there is no items

Once the buyer left neutral feedback there was no need for you to respond, by responding the way you did and contacting Ebay you caused Ebay to refund the customer, they were probably going to keep the book and move on.

I stand with you on this!! It made me sick hearing your story. Good for you in resolving it even if it took calling eBay out for their bad!! They deserve it!! 🤬

Welcome to "honest" reviews.

I feel your pain been selling on ebay for 20 years was great in the beginning but now mmmm not good . Its a lot worse than your your recent unfair experience

I understand the feeling. I got screwed a few time selling electronics and customs returns them for a refund and never sending the item back to me , so I stopped selling electronics on eBay altogether. In my opinion being a small business owner and trying to make ends meet its not worth the time and effort. In fact, you lose money even if you don’t except returns. Seems to me ebay agrees with the buyer than the seller.. Thanks for sharing

Lucky ebay..........

I'm not having a dig because believe me I can see it is a frustrating episode and you seem like a moral person but you will end up dead with stress if this is your reaction to such incidents. Bear in mind this is typical of the haphazard, nonsensical way ebay runs its business so you'll be up against it time and again. I used to overreact like you to injustices and decided it wasn't worth the hassle which is one of my best decisions. On a different note your accent and 'rant; reminded me of Doreen from the original Prisoner cell block H show, I mean that in the nicest possible way. All the best

That ebay chat bot never helps,theyve taken down listings of mine saying i violated things and i never did,i showed them proof and everything and they still ruled against me,very unfair and unjust

Avoid eBay like the plague,struggling narcissists will fail in years to come lol

ebay was wrong.

If ebays interest was a genuine and fair experience in the feedback system they never would’ve removed the ability for the seller to leave negative feedback in a transaction. One way street lol

That is soooo frustrating!! Ebay is such a bully! It's crazy how controlling they are. It's like being in an abusive relationship with a narcissist.

Because getting a book is always about waterdamage in the corner, yeah right. Leave it to Ebay to screw the seller. I think the company is run by foreign entities with an attitude, my feelings. They are so full of totally meaningless autopilot rhetoric. I disagree with your refunding though, it just is too much and sends the message that you are working for absolutely nothing, not good for any seller and should not happen.

I feel your anger and rage because it is terrible against sellers. I sell sports cards. I received a complaint from a buyer who said the shipping was great but the card was damaged. I know at this point document everything. I sent pics of the card he purchased and the card was flawless. The customer and i went back and forth all day as i called him a scammer because i know he switched the card. Ebay support lies and pretends they are looking into the matter when they froze my money. I will not give this scamming animal a refund when he admitted shipping was perfect and i showed him the pic of a pristine card next to his shipping label. I am so angry that just seeing your pain makes me want to tell ebay to go F themselves. As sellers we are automatically wrong because ebay needs to keep the profit margins high. They dont give a shit about us as sellers. EBAY SUCKS and the customer service in India is BS. They lie to you and you will always lose as a seller. End of rant. LOL Now i feel better that i got that off my chest.

I used to have a lot of fun selling on ebay, and I'm currently a top rated seller with almost 1000 positive feedbacks, but I'm absolutely miserable now, and what happened to you has happened to us all at one time or another. Don't give those scumbags any rent in your head!

Nice hat

They shafted my as a buyer on eBay plus. They said there's a $14 voucher off. Come to pay it's not there.... eBay gave 4 different excuses and didn't want to help and said I have to pay etc...

You're dealing with foreigners in Ebay customer service. They are not even in the country.

When ever I have sold anything on Ebay I state no returns or refunds.
Iitems priced right will sell.

I wish you would channel all this at the government, run for public office, and send them all to prison where they belong.

It is pathetic how eBay treats us as sellers not fair for us sellers I’m sorry for your issues I’m 💯 percent on your side

Dare criticise them on the forum too, same thing happens, i was banned for a week!

Give ebay a second they will let you down again and again sellers mean nothing to them😢

You should not worry about neutral feedback. It doesn't affect your rating. Just reply.

This is some straight up conspiracy level Sh** from eBay haha...!!😂

as bad as this sounds but i leave nutural feedback all the time instead of neg feedback for the soul purpose of knowing its harder for the seller to remove it via contacting ebay. ive had so many times a seller has screwed me over like paying for auspost express and they post it in 5 days time via parcel post and it turns up 2 weeks later. i leave neg feedback check a week later and the neg feedback is magiclly removed. ive never seen any of my nutrual feedback get removed. i wont stop doing this until sellers stop weezeling there way out of neg feedback for doing obvlously dodgy stuff.