If Call Center Employees Were Honest

You’ve been on the phone for 2 hours? I’ve been on the phone for 40 hours a week for 20 years!

They missed one. "This job has caused me to drink more and do more dangerous drugs."

Lol😂😂

😂not callcenters fault but the company partners they will force you to lie

"I'm saying this with confidence,but I have no idea if any of this information is true"

When transfering to a supervisor with the same information 😂😂

That is so me 😂

sorry to all annoying people who call to call centers but what is portrayed here is 100% real, we employees of call center feel that way pretty much all the time, me specially as I work with health insurance and everyday is a pain, worst or all I was transferred to that job since my old account stop operations so no It was not my choice

My sentiments exactly

People are typically stupid.. If these morons were nicer they would actually get more help when calling these companies.. They are their own worst enemies and then they blame the call center employee... lol It's actually funny..

Been a call center for 7 years and I am now the supervisor. I take joy in either saving the day ( more power) or being able to say no and we are done here. The yelling stops with me.

"I am saying this with confidence but i have no idea if this information is true"...i can relate

I totally relate to this, I don’t care about any of the stupid issues these people have… and even worse when you get entitled people…

Can I put you on hold while i get your service checked? (I just don't want to hear your annoying voice anymore)

Sorry ma'am/sir, no freebies from me.

Sorry ma'am/sir, no freebies from me.

I have worked in a few call centre offices before, they are not as good looking as these people

Now add to that the ones that don't speak English. You think users don't know that.

I would rather work in a mine than doing this.

Yeah like what makes you f*cking think I give a single f*ck about your miserable life

I work in a call center and my mental health has rapidly deteriorated tbh

Update: I quit lol

"I'm saying this with confidence but I don't know if any of this information is true" lol😂 all the time!

As someone who works in a call center, this video had me rolling on the floor with laughter

Working for call centers made me realize why unions are important and wish I was part of one.

Perk of my job if not seeing ur face, im not sorry u feel that way, and the facebook thing Killed me😭

"You could tell me one hundred times the money taken from your account is ruining your life and you have no money left and I really dont give a shi*"

"When I say I apoligize for your incovinience I really jsut want you to go cry to someone else"

"I sound so confident so that you hang up and end up having to call another 10 times"

Yes! The pointless story part 😢 I hate stories

I was following until she said she was looking people up on Facebook. I don’t have time for all of that.

“Customers” “users” let’s be honest and call them by their real name “jerks”

What call center let's you have your phone?

In the call center I worked in (I'll never do that again, but that's another story), when a caller asked to speak to a supervisor, we didn't transfer them to our supervisor or even to our team lead. We transferred them to the "escalation queue," which basically consisted of escalation reps. They weren't supervisors. They were just experienced reps who went through escalation training.

'Although im saying it with confidence, Ive got no idea whether that information is accurate or not' - that is the truest one

The only perk of my job is not seeing your face🤣🤣🤣🤣👌

One thing I never understood about rude clients is they fail to realize these agents (myself included) have almost if not all of their information. Address, social security number, bank account information, etc.

They may end up talking reckless to that one agent who doesn’t care anymore and may end up dead because they were so disrespectful to a person who could no longer take the abuse.

Omg when they call back several times just for no one to go faster gets me.

😂😂😂😂

My favorite thing I can't say is "don't forget rude customer, I know where you live and am within driving distance."

r/AgedLikeWine

"As soon as you started yelling, i zoned out" gaht damn if that aint the mf one

Trying to remain empathetic and not be rude to rude entitled customers requires such a level of acting they should be giving us an award

What a wonderful job to have. Sitting in a cubicle under artificial lighting on a phone taking calls from angry people. Glad I left the Corporate World a long time ago.

LOL!

This is buzzfeed so its automatically counted as non valid

I am working at a bank call center such a that work is very depression. I see no humanity people talk with me very rude very aggressive peoples no humanity in this world no humanity words.

I swear quality assurance is the only thing stopping me from going full doom guy verbally on a regular basis.

This video is fairly accurate.

Why do you think a company’s employee would behave like this?

💯

omfg.........litteraly my soul speaking for me as a rep agent LOL