Customer Journey Map Workshop

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Would this idea or all the pointers mentioned in the video work for CEOs or management-level people in terms of sales meetings journey mapping?

One of the BEST & Finest 🤩👌

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I like your videos, would you help me to guide how can i create videos like this? It would be great help , thanks!

Is Journey Map, Experience map, and Event map are all same. Same nomenclature given to same concept. please confirm.

Great video but no template in the description as mentioned. Please update. Thanks

One of the best so far! thank you!

I am not able to see the link for a downloable customer journey map ?

thank you for the video, but could you please also provide an info how the workshop is conducted in details?

THANK YOU SO MUCH

Great Video!

とうございます」、

customer jounrey maps change with every product right?

Thanks for a clear video

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good. would be better if you add a simple example

it would be great if you would have given an example in this learning. Also I feel emotions part was missing in grid

Question for you. What is the difference between a Journey Map and an Experience Map? Can they be combined?

Great video...but i have a doubt ...how will we know the whole customer journey in the initial stage itself

Great video, very informative

I don't see the downloadable Customer Journey Map.

How does customer journey map integrate with the 5 stages of design thinking? Do I do mapping after Empathy? During Ideation? Protoyping?

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Is CJM the same as the customer exploration map?

This is bestest video I've watched on customer journey map!

So nicely done and well articulated!!

Keep up the awesomeness guys!

Does CJM allow designers to cut down on real user testing time?

This is a great video: clear, visually interesting, and well narrated. A+

Very nice information.. y only 1.7 k subs

Great channel! You earned a subscriber

Glad I found this channel. Great content, keep going!

Thank you! This is a great tutorial on customer journey mapping

Really helpful video!

Really nice video!
Thank u