Techno49

WFM Call Center Situation Based Interview Questions and Answers| WFM Knowledge| Techno49 08:14
WFM Call Center Situation Based Interview Questions and Answers| WFM Knowledge| Techno49 Techno49 1,362 4 месяца назад
Calculate required hours | WFM Interview Q & A | Shrinkage | Occupancy | Working Hours 04:52
Calculate required hours | WFM Interview Q & A | Shrinkage | Occupancy | Working Hours Techno49 1,385 2 месяца назад
Service Level Calculations| Formula of SL | WFM Knowledge | Techno49 03:02
Service Level Calculations| Formula of SL | WFM Knowledge | Techno49 Techno49 1,279 7 месяцев назад
How to Improve Agent Productivity Part-3 || Call Center Management || 15:56
How to Improve Agent Productivity Part-3 || Call Center Management || Techno49 1,127 2 года назад
Attrition Formula || Monthly Attrition || YTD Attrition || YTD || Annualized Attrition || Turnover 06:30
Attrition Formula || Monthly Attrition || YTD Attrition || YTD || Annualized Attrition || Turnover Techno49 3,312 9 месяцев назад
What is Shrinkage Model calculation| How to Calculate working hours | Techno49 | WFM Call Center 06:15
What is Shrinkage Model calculation| How to Calculate working hours | Techno49 | WFM Call Center Techno49 1,181 11 месяцев назад
How To Create Email Capacity Plan | WFM Interview Question | Call Center Knowledge 05:13
How To Create Email Capacity Plan | WFM Interview Question | Call Center Knowledge Techno49 419 1 месяц назад
WFM Most Asked Interview Questions and Answers️| Do not Miss Out‍| FTE ,Scheduling| Call Center 08:19
WFM Most Asked Interview Questions and Answers️| Do not Miss Out‍| FTE ,Scheduling| Call Center Techno49 1,395 5 месяцев назад
WFM Interview Question And Answer| Outage , Revenue , Attrition | Techno49 | Outliers Call Center 05:33
WFM Interview Question And Answer| Outage , Revenue , Attrition | Techno49 | Outliers Call Center Techno49 1,198 10 месяцев назад
Excel interview question and answers | Excel shortcut keys | Excel Interview | Techno49 | WFM 03:50
Excel interview question and answers | Excel shortcut keys | Excel Interview | Techno49 | WFM Techno49 1,092 6 месяцев назад
Objectives Of Workforce Management ⏰| WFM Interview Topic | Techno49 08:32
Objectives Of Workforce Management ⏰| WFM Interview Topic | Techno49 Techno49 1,404 2 года назад
WFM Numerical Interview Questions| FTE Requirement | Shrinkage Simple Calculation| Contact Center 08:05
WFM Numerical Interview Questions| FTE Requirement | Shrinkage Simple Calculation| Contact Center Techno49 1,452 4 месяца назад
Interview Questions | Riddles Questions Challenge | WFM Analytics Questions & Answers 05:47
Interview Questions | Riddles Questions Challenge | WFM Analytics Questions & Answers Techno49 1,092 6 месяцев назад
WFM Call Center Forecasting Interview Questions and Answers| WFM Knowledge | Techno49 04:13
WFM Call Center Forecasting Interview Questions and Answers| WFM Knowledge | Techno49 Techno49 1,556 9 месяцев назад
WFM Interview Q n A || Part - 3 || Call Center Management 07:12
WFM Interview Q n A || Part - 3 || Call Center Management Techno49 2,147 2 года назад
WFM Interview Questions and Answers | Part - 5 | WFM Important Knowledge 04:36
WFM Interview Questions and Answers | Part - 5 | WFM Important Knowledge Techno49 2,068 2 года назад
10 WFM Interview Questions | FTE Calculation | Occupancy Calculation | Call Center 08:18
10 WFM Interview Questions | FTE Calculation | Occupancy Calculation | Call Center Techno49 1,308 3 месяца назад
Capacity planning | Weekly wise Inbound | WFM Important Interview Questions 07:43
Capacity planning | Weekly wise Inbound | WFM Important Interview Questions Techno49 23,167 1 год назад
IEX WFM Interview Questions And Answers | Part - 2 | IEX NICE Software | #iex #nice 08:44
IEX WFM Interview Questions And Answers | Part - 2 | IEX NICE Software | #iex #nice Techno49 1,408 2 месяца назад
WFM Call Center Top Most Interview Questions and Answers| Check Your Knowledge 08:44
WFM Call Center Top Most Interview Questions and Answers| Check Your Knowledge Techno49 1,313 1 месяц назад
What is Schedule Adherence️|| Does Schedule Adherence Matter || Call Center WFM Knowledge Interview 03:23
What is Schedule Adherence️|| Does Schedule Adherence Matter || Call Center WFM Knowledge Interview Techno49 1,752 1 год назад
Naive Forecasting Method| Call Center Forecasting | Interview Question | WFM Techno49 03:21
Naive Forecasting Method| Call Center Forecasting | Interview Question | WFM Techno49 Techno49 1,163 8 месяцев назад
Call Center Training & Nesting Phase Agents Required| WFM Important Interview Question 03:01
Call Center Training & Nesting Phase Agents Required| WFM Important Interview Question Techno49 1,142 10 месяцев назад
Best Motivational || Show Courage || Inspiring || Techno49 02:31
Best Motivational || Show Courage || Inspiring || Techno49 Techno49 258 2 года назад
5 Important Forecasting Questions and Answers| WFM Knowledge Call Center | Techno49 05:12
5 Important Forecasting Questions and Answers| WFM Knowledge Call Center | Techno49 Techno49 1,160 8 месяцев назад
Powerful Attitude Quotes | Must Watch | Techno49 01:32
Powerful Attitude Quotes | Must Watch | Techno49 Techno49 319 2 года назад
Difference Between Resource Planning and Capacity Planning in Call Center WFM | WFM Call Center 08:57
Difference Between Resource Planning and Capacity Planning in Call Center WFM | WFM Call Center Techno49 1,227 3 месяца назад
How to control high Shrinkage| Revenue Loss | Shrinkage Calculation | Techno49 08:22
How to control high Shrinkage| Revenue Loss | Shrinkage Calculation | Techno49 Techno49 893 2 года назад
WFM Billing Calculation| Inbound Call Center | WFM Knowledge | #techno49 05:22
WFM Billing Calculation| Inbound Call Center | WFM Knowledge | #techno49 Techno49 1,253 1 месяц назад
Calculate Agents Requirement Daily, Weekly, Monthly Wise‍| WFM Call Center Knowledge | Techno49 05:56
Calculate Agents Requirement Daily, Weekly, Monthly Wise‍| WFM Call Center Knowledge | Techno49 Techno49 2,034 9 месяцев назад
Forecasting Interview Questions | BPO Interview | Forecasting Call Center #techno49 #wfm 08:18
Forecasting Interview Questions | BPO Interview | Forecasting Call Center #techno49 #wfm Techno49 1,357 3 месяца назад
How to Separate Numbers by Comma in Excel| Excel Formula | WFM Contact Center | Techno49 03:39
How to Separate Numbers by Comma in Excel| Excel Formula | WFM Contact Center | Techno49 Techno49 1,098 10 месяцев назад
WFM Real Time Management Interview Questions and Answers| Most Asked Interview Questions | Techno49 08:10
WFM Real Time Management Interview Questions and Answers| Most Asked Interview Questions | Techno49 Techno49 1,248 5 месяцев назад
How to do Forecasting with Time Series Methods | What is Forecasting | Techno49 05:28
How to do Forecasting with Time Series Methods | What is Forecasting | Techno49 Techno49 689 2 года назад
Calculate Number of Agents in Chat Process|| #techno49 #wfm #callcenter #shrinkage #ytshorts 00:42
Calculate Number of Agents in Chat Process|| #techno49 #wfm #callcenter #shrinkage #ytshorts Techno49 980 8 месяцев назад
What is Agent Utilization | Calculation | WFM call center 07:32
What is Agent Utilization | Calculation | WFM call center Techno49 4,498 2 года назад
Videoclip techno(49) 04:06
Videoclip techno(49) Carlos hugo 2 4 года назад
How to use Excel Index Match Formula| Excel Tips | Excel Formula | Techno49 03:11
How to use Excel Index Match Formula| Excel Tips | Excel Formula | Techno49 Techno49 1,099 11 месяцев назад
Make Bar Chart in Excel| Excel Shortcuts and Formula | WFM Call Center | Must Watch 01:20
Make Bar Chart in Excel| Excel Shortcuts and Formula | WFM Call Center | Must Watch Techno49 1,083 11 месяцев назад
Index Match Excel Formula | #excel #education #dataentry #exceltips #index #shorts #vlookup 00:58
Index Match Excel Formula | #excel #education #dataentry #exceltips #index #shorts #vlookup Techno49 215 2 месяца назад
WFM Interview Questions and Answers | WFM Knowledge | Call Center 04:14
WFM Interview Questions and Answers | WFM Knowledge | Call Center Techno49 1,331 1 год назад
Average Handle Time (AHT) Calculation| #AHT #ATT #acw | WFM Interview Question | #techno49 05:38
Average Handle Time (AHT) Calculation| #AHT #ATT #acw | WFM Interview Question | #techno49 Techno49 1,800 8 месяцев назад

Сейчас ищут