Tough Talk: Tips for Calmly Tackling Controversial Topics with Evan Wisner [E013]

The title of this show, Speak Up, might spark some funny reactions—some may assume it’s all about raising your voice on big issues. That’s not entirely off, but there's a right and a wrong way to talk about important, controversial, or shall we say, passionate topics.

In this episode, our host Craig O’Neill welcomes back a friend of the show and returning guest, Evan Wisner! Evan, a therapist and counselor, brings his expertise to guide us through the world of "controversial conversations."

This discussion stems from a recent exchange between Evan and Craig at a Toastmasters meeting, with the upcoming U.S. election serving as a timely backdrop.

Listeners will benefit from Evan's deep insights, offering practical advice for navigating difficult conversations—whether at work, in your personal life, or even in the shop.

Key topics include:
Expressing your perspective clearly
Responding thoughtfully to others
Defining what makes a conversation controversial
Non-violent versus violent communication

Most importantly, Evan offers invaluable advice on understanding the goal of tough conversations. If you can't avoid them, focus on listening to understand, not just to reply.

Evan’s wisdom and practical approach make him a welcome guest, and we know our listeners will take away meaningful insights from this, and future, conversations with him.

Join Our Virtual Toastmasters: https://remarkableresults.biz/toastmasters

Thank You To Our Partners:

The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.

AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com

AutoLeap at AutoLeap.com. Are you tired of juggling multiple tools to manage your auto repair shop? Say hello to the streamlined efficiency of AutoLeap, the #1 all-in-one Auto Repair Shop Management Software!

In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.

Contact Information

Email Craig O'Neill: [email protected]
The Aftermarket Radio Network: https://aftermarketradionetwork.com/

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The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

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